Submit a service request Marisa Potgieter June 05, 2026 14:15 Updated Log a service request or support ticket by sending us an email : North America customers : Send an email to support@powerfleet.com Rest of World customers : Send an email to help@powerfleet.com OR Enter details in the support form : https://servicerequest.unityaiot.com/ Related articles Access the customer support portal View your open cases/tickets Reset multifactor authentication (MFA) Using Aura, your AI assistant What's new in Release 26.9 (May 2026)