The personal settings page is different for users with a Powerfleet central account and for single sign-on (SSO) users. The Change Username and Change Password options are no longer available.
You reset your password during sign-in instead.
Reset your password
- Open the On-Road IoT URL in your browser.
- Enter your username on the sign-in page.
- Click CONTINUE.
- Click Forgotten password? on the password page.
- Enter your login email address where the password reset email must be sent.
- Click Submit.
- Look for a Reset your password email from Unity Support: noreply@powerfleet.com in your Inbox or spam/junk folders.
- Click the link to Reset password. The link expires in 30 minutes.
- Enter and confirm your new password.
RECOMMENDED READING
On-Road - Sign in to central account for Powerfleet products