Set up notifications to be sent to selected recipients when:
- Set up notifications for failed inspections
- Set up notifications for resolved issues
- Set up notifications to list all outstanding issues
- Set up notifications for fault codes on assets These notifications can be configured based on the fault's status and severity
Permission : You will need the Maintenance Notifications permission.
- In On-Road IoT, click Monitor.
- Under Maintenance, click Maintenance notifications.
- View all the notifications that have been set up for maintenance issues.
Set up notifications for failed inspections
- Add new notifications by clicking the create icon.
- Add a description, e.g. Alert: failed critical check on Palm delivery vehicles
- Click the button next to Inspections.
- Choose for which severity the notification must be sent by checking the box under:
- Critical check failed - will generate a notification when a critical step fails during an inspection.
- Minor check failed - will generate a notification when a minor step fails during an inspection.
- You can select both.
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Click Select assets to choose assets in the organization. Remember notifications are only visible to users with organization-level access. You need to select at least one asset to create a notification.
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Assets are grouped by site and all assets of a site can be selected by clicking on the top level text. The asset counter will update based on the number of assets selected.
- Click Select recipients. Click the Email tab to send email notifications or the SMS tab to send mobile text messages. Note that the email address and or the mobile number field must be entered in the Contact information.
- Click Save.
Set up notifications for resolved issues
- Add new notifications by clicking the create icon.
- Add a description, e.g. Alert: outstanding maintenance issue resolved.
- Click the button next to Inspections.
- Check the box next to **Critical issue resolved.
- Click Select assets to choose assets in the organization. See screens above.
- Click Select recipients. Click the Email tab to send email notifications or the SMS tab to send mobile text messages. Note that the email address and or the mobile number field must be entered in the Contact information.
- Click Save.
Set up notifications to list all outstanding issues
- Add new notifications by clicking the create icon.
- Add a description, e.g. Daily notification of outstanding maintenance issues
- Click the button next to Inspections.
- Check the box next to Message listing all outstanding issues
- Select if the notification must be sent daily, weekly or monthly by clicking the dropdown arrow:
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Click Select assets to choose assets in the organization. Remember notifications are only visible to users with organization-level access. You need to select at least one asset to create a notification.
-
Assets are grouped by site and all assets of a site can be selected by clicking on the top level text. The asset counter will update based on the number of assets selected.
- Click Select recipients. Click the Email tab to send email notifications or the SMS tab to send mobile text messages. Note that the email address and or the mobile number field must be entered in the Contact information.
- Click Save.
Set up notifications for fault codes on assets
- Add new notifications by clicking the create icon.
- Add a description, e.g. Alert: DTC detected
- Check the button next to Send a notification when faults are detected or Send a notification when faults are resolved. You can select both.
- Choose for which severity the notification must be sent by checking the box under:
- Critical severity faults
- High severity faults
- Medium severity faults
- Low severity faults
- Information message
- You can select more than one or all the options.
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Click Select assets to choose assets in the organization. Remember notifications are only visible to users with organization-level access. You need to select at least one asset to create a notification.
-
Assets are grouped by site and all assets of a site can be selected by clicking on the top level text. The asset counter will update based on the number of assets selected.
- Click Select recipients. Click the Email tab to send email notifications or the SMS tab to send mobile text messages. Note that the email address and or the mobile number field must be entered in the Contact information.
- Click Save.
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