The following service requests have been resolved.
| JIRA Key | Zendesk Ticket IDs | Service Request | Affected Region |
| SR-20491 | EasyELD app- Driver logs sent successfully from iOS and Android devices while connected and disconnected from OBC. |
North America
|
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| SR-19880 | Fleetview - Sensor History data not retrieved from the MultiSense_LoggedData table - Change on stored procedure. |
Africa
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| SR-20135 | Fleetview - Problem with Microsoft access invitation. The issue is that the secret keys for the Powerfleet app expired. New Key applied. |
Brazil
|
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| SR-20169 | On Road IoT - Users getting exception error accessing asset page. |
Brazil
|
|
| SR-19701 | 672263 | On-Road IoT - Performance improvements were implemented to prevent delays in updating Ford OEM assets in Live tracking (VIR). |
Europe
|
| SR-19992 | On-Road IoT - Journey Management - Error when clicking on the Driver Risk Assessment Tab. |
Europe
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| SR-19112 | On-Road IoT - The Scoring Summary report will now display the correct information for the "10 Worst Safety Score Trips". Duplicate trip IDs has been eliminated, another issue was resolved, which occurred when more than one event had the same safety score, which will result in inconsistent selection of the 10 worst events. |
Brazil
|
|
| SR-19549 | 667320 | On-Road IoT - Under certain circumstances the Config Audit Report failed with a duplicate key exception. |
Europe
|
| SR-18456 | 629076 | MiX 6000 LTE WIFI comms - This is to compensate for SIMs that change their IMSI numbers in the field. Units will no longer clear the isCommissioned flag when the IMSI changes, but instead build up a list of up to 8 APNs matching previously seen IMSIs, thus eventually not needing to contact Alpha when the IMSI changes. |
Brazil
|
| SR-19485 | Vision Pro - Custom Impact Reports return error when run from Vision Pro following Release 09.01.20 |
Europe, North America, United Kingdom
|
|
| SR-19136 | Vision Pro - Medium Impacts incorrectly sent as High Impact Notifications from Vision Pro following Release 29 (50380). |
North America
|
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| SR-20239 | Vision Pro - The feature is not available in the EU environment. When the EU data warehouse is ready and Power BI reports are provided, we will enable IQ dashboards in Vision pro. |
Europe
|
|
| SR-18803 | Vision Pro - Issues resolved on Locks and releases detail report. | ||
| SR-18802 | Vision Pro - Lockouts and Releases Detail report will include VAC Lock in production. | ||
| SR-19505 | Vision Pro - Users are now able to export the Impact Detail by Operator report from the Edit mode without error. |
North America
|
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| SR-20174 | MX Report on Unity Wrong Geofence. |
LATAM
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