- In On-Road IoT, click Manage.
- Under User Admin, click Users.
- Click on the add user icon,
- Complete the relevant fields.
Username - must be a valid email address, which is unique to the user. The same email address cannot be used for a different user. Remember that you also cannot reuse an email address of a user that has been deleted previously. If you want to prevent a user from logging in that you intend to enable again in future, it would be better to disable the user account than to delete/remove it.
Organization group - select the user's level of access in relation to other users in the tree structure.
Security group(s) - select the security groups to which the user belongs.
Country - the country where the user is located/working from.
Session timeout - specify the length of time that the user will be allowed to remain logged-in before having to re-authenticate login details after a period of inactivity.
Password expiry - set the amount of time after which a password will automatically expire (from 1 month - 24 months). The default value is never.
MiX Integrate request limit - choose between the throttle bucket size of small, medium and large. If the admin user does not have permission to this feature, the field will not be displayed and the value will automatically be set to small when creating a new user.
Multifactor authentication - Check this box if you want the user to use additional security processes when login in, by entering a MFA code.
- Click Save
An email will be sent to the user address to verify the account.
Activate the new account
- Look for an email from Unity support and noreply@powerfleet.com.
- Click Activate account in the email. The activation link above expires in 12 hours. If you didn't expect this email, you can safely ignore this.
Once the user has confirmed, the status of the user will change from unverified to verified. A user's username can only be edited if the account has not yet been verified. A new verification email will be sent out.
To confirm that the correct permissions have been allocated, click on impersonate this user located at the bottom of the personal details screen. You will be able to see what the user can see:
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