Physical installation
Ford EV (OEM)
ADPlus2.0
Firmware Releases
Configuration and setup
Configuration and setup
Warehouse IoT
Configuration and setup
- Untitled
- Setting up UD Trucks OEM integration in On-Road IoT
- Enable Netstar for your organization
- Setting up the Netstar connector in On-Road IoT
- Synchronize assets from Netstar to On-Road IoT
- Update Netstar username and password
Configuration and setup
Configuration and setup
Data Ingestion Overview
Configuration and setup
Configuration and setup
LV100
Configuration and setup
Configuration and setup
Configuration and setup
Configuration and setup
Configuration and setup
Configuration and setup
Configuration and setup
- What is the MiX Rovi IV
- MiX Rovi IV wiring
- Enable MiX Rovi device for your organization
- MiX Rovi IV hardware
- Configure MiX Rovi device
- Upgrade MiX Rovi II remotely (over-the-air)
Configuration and setup
- What is the MiX DriveMate
- MiX DriveMate - Installation guide
- Serial script and serial interface
- Driver ID on MiX DriveMate
- Driving reasons (button states) on MiX DriveMate
- Privacy, personal and business mode on MiX DriveMate
Configuration and setup
Configuration and setup
Configuration and setup
- Enable AEMP for an organization
- Adding an AEMP provider
- Edit AEMP provider
- Remove AEMP provider
- Why can I not make changes to an AEMP configuration group
- Non-AEMP data in Unity Integrate
Configuration and setup
Configuration and setup
Digital Matter
Configuration and setup
- MiX Essential Plus (Teltonika) - Product fact sheet
- MiX Essential Plus (Teltonika) - Installation guide
- Make the Teltonika device available for your organization
- Commission an asset to make use of Teltonika device
- Default events supported on the Teltonika device
- Reducing Teltonika excessive events
Configuration and setup
Configuration and setup
- Enable Geotab Vehicle Gateway for your organization
- Setting up the Geotab Vehicle Gateway assets in On-Road IoT
- Synchronize vehicle and driver entities from MyGeotab
- Update Geotab connector username and password
- Default events supported on the Geotab Vehicle Gateway
- Disable Geotab IoT data connector
Configuration and setup
- How to apply the Global Accelerator server address to FM devices
- Do I need to apply the Global Accelerator IP to device types such as MiX 2000, MiX 4000 and MiX 6000?
- When is the cutoff date for all FM devices to use Global Accelerator?
- FM device types supporting Global Accelerator IP addresses
- Does Global Accelerator support public and private APNs?
- APNs supported by Global Accelerator
Configuration and setup
Configuration and setup
Configuration and setup
- Ford EV (OEM)
- Ford (Motorq)
- Ford
- Hino
- Navistar
- Stellantis
- Stellantis (Motorq)
- Volvo Electric Bus
- UD Trucks
- What is an OEM
- Make the OEM available as a mobile device
- Make changes to OEM mobile device
- Commission asset for OEM integration
- Configuration status of OEM asset
- OEM supported trip data
Configuration and setup
Configuration and setup
- Geotab tutorial
- Enable Geotab Vehicle Gateway for your organization
- Setting up the Geotab Vehicle Gateway assets in On-Road IoT
- Synchronize vehicle and driver entities from MyGeotab
- Default events supported on the Geotab Vehicle Gateway
- Update Geotab connector username and password
IP Whitelisting
Overview and setup
- Minimum system requirements for EasyCheck
- Download and set up the EasyCheck app
- Enable EasyCheck for the organization
- Service unavailable / Connection lost
- Duplicate inspection steps
- Link inspection template to assets
Help options
- Contact the support department
- View your open cases/tickets
- Access help options
- Create knowledge base account
- Reset your knowledge base password
- Users - sign in to the knowledge base
Powerfleet Manager
- Powerfleet Manager app - Share location or events
- Powerfleet Manager app - Settings
- Powerfleet Manager app - select a site
- Sign in to Powerfleet Manager app
- Powerfleet Manager app - Notifications
- Powerfleet Manager app - View asset details
Installation guides
- RIBAS - Installation guide
- Powerfleet Wireless Asset Tracker - Installation Guide
- Vehicle Gateway S - Installation guide
- MiX Essential Plus (Teltonika) - Installation guide
- VisionAI AD Plus 2.0 - installation and setup guide
- LTE External Modem - Installation guide
Overview and setup
- Setting up EasyELD
- Quick setup to start using EasyCheck
- Allow drivers to view unresolved issues in EasyCheck
- Add inspection steps to the Inspection step library
- Edit inspection steps in the library
- Add an inspection template
General information
MiX 6000 MK1 (3G)
Getting started with reporting
- Run a report
- Save a report as a favorite
- Generate a favorite report
- Edit a favorite report
- Remove a favorite report
- Export a report
Getting started with Driver Performance
- Set up an organization to use the Driver Performance module
- Selecting the Driver Performance features for the organisation
- Enable drivers for MyMiX
- Enable multiple drivers for MyMiX simultaneously
- Generate new temporary password for the MyMiX Driver Performance module
- Generating new MyMiX passwords
ELD FAQ
- Who must comply with Hours-of-service regulations?
- Who are exempt drivers
- What is an ELD
- What qualifies as On-Duty time?
- What qualifies as Off-Duty time?
- What qualifies as time in the Sleeper Berth
General information
- Impact Severity value and G-Force thresholds (MiX 4000)
- MiX 4000 for beginners
- MiX 4000 Manual de instalacion ESPAÑOL
- MiX 4000 Diagnostics Comms Event Configuration
- MiX 4000 Real time clock
- MiX 4000 - Age of Reading for AVL's
Getting started with On-Road IoT
- Minimum system requirements
- Introduction to On-Road IoT
- Glossary
- Navigating the system
- Acronyms
- Setting your On-Road IoT home page
Introduction and overview
- AD Plus 2.0 — Product Specifications
- Download the VisionAI presentation
- Introduction to the video gallery
- What is VisionAI
- VisionAI dash cam
- VisionAI - parts overview
Support FAQ's
Unity Integrate
- WEX EFS SecureFuel integration
- What is Unity Integrate?
- Getting started with Unity Integrate
- Integrate Terms of Use and Acceptable use policy
- Download Unity Integrate user guidelines
- What is Postman?
Unity and On-Road IoT release notes
- What's new in Release 26.18 (September 2026)
- What's new in Release 26.17 (August 2026)
- Unity and On-Road IoT release schedule
- Tentative future release dates for On-Road IoT
- What's new in Release 26.16 (August 2026)
- What's new in Release 26.15 (July 2026)
Hours of Service module
- Setup on-board computer (OBC) for HOS functionality
- Enable the Hours of Service (HOS) functionality for your organization
- Configure HOS site settings
- Select which HOS rule sets are relevant for your organisation
- Choosing multiple rule sets to display to the driver
- Adding HOS Drivers
Getting started
- Supported languages
- Create new Unity user account
- Resend Unity account activation link
- Log in to Unity
- Log out of the Unity portal
- Reset Unity password
Set up as camera peripheral or standalone OBC
- Devices supported with the VisionAI peripheral
- Setting up VisionAI device as a peripheral
- Connecting the VisionAI peripheral to the mobile device
- Using VisionAI device as an on-board computer
- Connecting the VisionAI Standalone peripheral to the VisionAI Standalone mobile device
- Setting up the VisionAI multiple camera solution
Ford (Motorq)
Insights
Ford (Motorq)
VisionAI 360 release notes
MyMiX Classic Driver app
AEMP
Using Powerfleet Asset Trackers in On-Road IoT
Using FM OBC in On-Road IoT
LV300
Using the EasyCheck mobile app
- Email inspection record from EasyCheck app
- Sign in to use the EasyCheck mobile app
- Reset driver password
- Why does EasyCheck require my location details
- Why does EasyCheck require permission to use my camera
- Time format on EasyCheck app
Using EasyELD - driver
- Download the EasyELD Driver guide
- EasyELD - Using the driver manual help guide
- EasyELD - How to access Support & provide feedback
- EasyELD - Initiate HOS synchronization
- EasyELD - How to connect to your asset
- EasyELD - How to switch between active driver and co-driver
Using the mobile app
MiX 6000 MK2 (LTE)
- MiX 6000 LTE - Product fact sheet
- MiX 6000 LTE - Installation Guide
- MiX 6AMB-4G - Declaration of Conformity
- Enable the MiX 6000 LTE device for your organization
- Initial commissioning and configuring of MiX 6000 LTE
- Setting up the SIM for MiX 6000 LTE
HOS rule sets
User Settings
- Change your On-Road IoT password
- Forgot your On-Road IoT password
- Locked account
- Change your username
- Change your personal details in On-Road IoT
- Select your preferred language for On-Road IoT
Getting started - Administration Staff
- Enable ELD in the MiX Rovi configuration
- Enable Electronic Logging Device (ELD) features
- Cascade ELD settings to other drivers in an organisation
- Hide ELD data diagnostic events from the Log Viewer
- Mobile device settings when ELD is enabled
- Setting HOS active driver defaults
Installation and setup
Self-service analytics
General information on mobile devices
- View the health status of an onboard computer
- Mobile devices that support engine hours
- Guidelines for configuring events in On-Road IoT
- Sources used to monitor cornering
- MiX 4000 and MiX 6000 3-axis accelerometer
- MiX 4000 and CAN scripts reporting fuel
MiX 2000 MK2 (u-blox)
MiX 4000 MK2 (u-blox)
Reporting Utilities
- Viewing videos in Event Analyzer
- Location Analyzer
- Edit a location analysis query
- Remove a location analysis query
- Configure Event Analyzer
- Using Event Analyzer
Unity platform video settings
- Enable or disable Trip Driver Picture on a mobile device template
- Choose which videos will be downloaded when an event is triggered
- Default settings for video event requests
- Limit video requests for an event
- Video data retention settings
- Change default to high resolution for event videos
Safeguard
Ford
Cartrack
EasyCheck app
Alcoloc
MiX 4000 MK3 (Quectel)
MiX 2000 MK3 (Quectel LTE)
ELD information in On-Road IoT
- HOS overview containing ELD information
- Hide ELD data diagnostics from the HOS timeline
- VIDEO tutorial on converting MiX Rovi and an existing driver to ELD
- ELD training videos
- FMCSA Malfunction Extension Request
- Converting sites from AOBRD to ELD OTA
HOS Timeclock
- Installing the MiX Timeclock Plug Interface Agent
- Configuring the Timeclock
- Configure Timeclock login options
- Logging into Timeclock
- Navigating the Timeclock
- Using the Timeclock
Organization settings
- Disable the recording of trip driver picture
- Tracking frequency and duration
- Configuring driver access
- Mark a site as a decommissioned site
- Add or edit additional asset details for the organization
- Add or edit additional driver details for the organization
Firmware release notes
- MiX 4000 Firmware Release - 5.18.15 - August 2026
- MiX 4000 Firmware Release - 5.16.21 Hotfix
- MiX 4000 Firmware Release - 5.10.29 - Hotfix
- MiX 4000 - Firmware HOTFIX Release 5.10.28
- Supported firmware versions
- Harsh Acceleration and Harsh Braking event increases on Firmware 5.16.16
Personal access tokens
Dashboards
- Intro to Insight Dashboards
- How does KPI Management work?
- View KPI goal charts
- Manage the events that affect my driver scores
- View the events that occur most in my fleet
- Manage the events that affect my assets and associated costs
Camera and AI settings
Hino
VisionAI 360
MiX 2310i
Power BI
User Admin
- How roles, security groups and users work
- More about roles
- Permissions
- Understanding permissions and their uses
- Create a role
- Edit a role
ELD using the Rovi device
EasyELD app
Using the ELD - driver
- Switch on your ELD - important points
- Download the ELD Driver Guide
- Log in to the ELD
- Log synchronization
- Accessing the ELD help guide on your ELD device
- Docking and undocking the MiX ELD
Navistar
MiX 2450-B
Time Entry
- What can Time Entry do for you?
- Minimum requirements for Time Entry
- Enable Time Entry for your organization
- Setting up Time Entry
- Add or edit a driver's sub-status
- View a list of drivers' sub-statuses
Self-installation
Driver Identification
- What is MyMiX Driver ID
- Enable the organization for MyMiX Driver identification
- How to use MyMiX driver identification
- Create a QR code for your assets
- How do I identify myself using the MyMiX app
- How does a driver identify the vehicle they are about to drive?
Video in On-Road IoT
- Replace a VisionAI device on an asset
- Set event video cap threshold
- View a list of camera serial numbers
- Link VisionAI device to your asset
- Default events supported on the VisionAI standalone device
- Viewing your AI video events in On-Road IoT
RESOLVED SERVICE REQUESTS
- Release 25.9 - Resolved Service Requests (June)
- Release 25.8 - Resolved Service Requests (June)
- Release 25.7 - Resolved Service Requests (May)
- Release 25.6 - Resolved Service Requests (April 2025)
- Release 25.5 - Resolved Service Requests (March 2025)
- Release 25.4 - Resolved Service Requests (March 2025)
Product Announcements
- Teltonika product change notification
- Immediate discontinuation of CANGOclick CAN adaptor
- Federated Authentication and single sign-on (SSO)
- Disabled report subscriptions - date range changes
- Digital Matter - Device Manager
- MiX Fleet Manager change to On-Road IoT
Stellantis
Geotab Vehicle Gateway
CR100 and CR400
Product End-of-Life Notices
IFTA
- What is the IFTA and State Miles solution
- Enable State Miles & IFTA functionality
- State Miles report
- IFTA Tax report
- Link fuel card to asset
- Edit fuel card linked to an asset
Cost Reports
Operations
- Add custom branding like logo, website color and URL
- Customize the main navigation toolbar
- Remove a custom brand
- Data retention settings
- Set the default user authentication settings for the organization
- Enable an organization for CNIL
Video gallery
- Report an invalid Vision event
- Watch a video demonstration on how the video gallery works
- Video gallery
- Download and save video from video gallery
- Auto-play videos in the video gallery
- Find custom video clip in the video gallery
Trip classification
- Personal trips vs private trips
- Manually classify trips using the mobile app
- Enable trips
- Enable trip classification
- Choose if you want to classify trips manually or automatically
- Set requirement for comments when classifying trips
DTCO MiX 3D MiX 4000 and DTCO Download Manager
Netstar
Stellantis (Motorq)
CalAmp
DTCO MiX 3D MiX 4000 and DTCO Download Manager
- Overview and supported devices
- Enable DTCO Download Manager for your organization
- DTCO MiX 3D / MiX 4000 onboard 3D requirements
- FM OBC and FM 3D connection and setup
- Real-time HOS
- Archive service settings
Custom Reports
Config Admin
Live video streaming
Driver Performance
CANiQ
NovaTrack
Volvo Electric Bus
Cellocator Vehicle Gateway
Dashboard Widgets
Fleet Admin
Troubleshoot and FAQ
- Defining Hi-Res video footage
- Does the VisionAI device need the ignition on to upload video files
- Must the vehicle be online and communicating
- Will requested footage be in HD or can I choose the resolution
- Video-on-demand - will road-facing and driver-facing views be available side-by-side
- Estimate recording hours on AD Plus devices
External LTE Modem
OEM Connect
Electric Vehicles (EV)
- Enable Electric Vehicle (EV) functionality for Geotab assets
- Enable Electric Vehicle (EV) functionality for Ford OEM assets
- View and monitor electric assets
- Add electric assets
- Connect energy peripheral in asset config mobile device template
- Resize the panels on the Electric fleet operations module
FAQ
Canadian Hours Of Service
- Canadian rule sets
- Driver cannot change his operating zone or cycle using the Rovi
- Canada N of 60°N Cycle 1 (7 Day)
- Canada N of 60°N Cycle 2 (14 day)
- Canada N of 60°N Oil Field
- Canada S of 60°N Cycle 1 (7 day)
FM OBC
Tracking
Teltonika GH5200
FAQ
- Definition of a cycle
- How does a driver switch cycles?
- Definition of a work shift
- Calculate the total amount of hours of elapsed time in a work shift
- Definition of an HOS day
- What is a sleeper berth?
UD Trucks
Maintenance - Fleet health
- View asset fault codes on the Maintenance status page
- Maintenance settings
- Review inspection records
- View a list of inspection results for an asset
- Mark outstanding inspection issue as resolved
- Set up maintenance notifications
Equipment Utilization Reports
MiX 2000
Event Reports
Notifications
MiX 4000
Fuel Reports
- Calculating the percentage difference on fuel consumption
- Comparative Fuel Report
- Daily Engine Hours Fuel Report
- Daily Fuel Event Consumption Report
- Detailed Engine Hours Fuel Report
- Detailed Measured Fuel Report
Info Hub
MiX 6000
Mobile app FAQ
Hours of Service Reports
- Driver Log Report
- Time Entry Summary per Site Report
- Available Hours Report
- HOS Violations Report
- DTCO Last Download Report
- HOS Violations Driver Site Summary Report
Over speeding monitoring
Journey Management Reports
Activity timeline
- Navigating the trip timeline
- Viewing trips on the timeline
- View an asset or driver's last trip
- Viewing events on the trip timeline
- Viewing the trip plotted on the map
- Changing the driver associated with a trip
Assets
- View asset list
- Get a list of assets and IMEI numbers
- Add an asset
- Duplicate an existing asset
- Import a list of new assets
- Export a list of all your assets
MiX Essential Plus (Teltonika)
List Reports
- Asset Configuration Report
- Asset Devices Configuration Report
- Asset Events Configuration Report
- Asset List By Data Downloaded Report
- Asset List By Unit Type Report
- Asset List report
MiX DriveMate
Driver coaching
- Overview of driver coaching
- Downloadable Driver Coaching guide
- Set up driver coaching
- Change driver coaching time interval
- Add a coaching supervisorteam name
- Add reassign drivers to a driver coaching team
Materials Handling Reports
Driver Scoring
- What is custom scoring?
- How does custom scoring work?
- Example use cases of how custom scoring can benefit you
- Custom scoring terminology
- Important points to take note of when enabling custom scoring
- Difference between scoring models
Libraries
- CAN library
- Understanding libraries
- Event library
- What is an event
- Event Types
- Enable an event on the organization
Journey Management
MiX Rovi
Live Tracking
- Basic tracking features explained
- Track my asset
- Multi-select sites or assets
- Go to an asset on the map
- Search for an asset using the organization columns
- Map functions
Movement Reports
Jobs and messaging
- Create default messages
- Create default replies
- Disable a default message
- Remove a default message or reply
- Disable a default reply
- Create new message
MiX Sat Comms (Iridium)
Intro and overview
RAG Reports
MiX Talk
Drivers
- Add a driver
- Add driver image
- Search for a driver using the Miller columns
- Import a list of new drivers
- How drivers are linked to trips
- Generate a driver plug
FAQ and troubleshooting
Templates
- Enable engine hours on a mobile device template
- Understanding templates
- Find the configuration template linked to an asset
- Edit an event template
- Set events as critical to be sent immediately
- Add a mobile device template
Rovi Reports
Problems Reported
MiX Vision (first generation)
Historical Tracking
- Using Historical Tracking
- View a past trip plotted on the map
- View and monitor events in Tracking
- View photo or video events in Historical Tracking
- Replay a past trip on the map
- View driver snapshot
Scoring Reports
- Daily Driving Performance Report
- Flexible Driver Scorecard Daily Report
- Detailed Driving Performance Report
- Driver Scorecard Report
- Driver Debrief Report
- Flexible Driver Scorecard Report
Mobile phone
Configuration and setup
- Set up MyMiX App based tracking
- How does app-based tracking work
- Enable mobile phone as an available device type for the organisation
- Resend commissioning SMS
- Compatible mobile phone devices to use app-based tracking
- Default events supported on the mobile phone
Journey Management web application
- Introduction to Journey Management
- Important tips Monitoring and managing journeys
- Journey Management roles
- Enable an organization for Journey Management
- Set up your organization to use the Journey Management module
- Set specific site level settings for the Journey Management module
Tax Reports
Powerfleet Asset trackers
EasyTrack
On-board location speed monitoring
- Enabling location speed monitoring using OBC
- Enabling location speed monitoring using MiX Rovi
- Add a mobile device template for on-board location speed monitoring
- Location library
- Cascade locations to templates
- Import location over speeding parameters to location library
Orbcomm
Legacy Powerfleet Asset trackers
Trailer Reports
Passengers
- Add a passenger
- Edit a passenger
- Remove a passenger
- Enable passenger events
- Create custom passenger events
- Add passenger events to event template
Road speed overspeeding
RIBAS Panel
Trip Reports
- How to view an unknown driver
- Daily Utilization Report
- Asset Performance Summary Report
- Location Trip Report
- Daily Trip report
- Detailed Trip report
Ruptela using Flespi
Locations
- Creating a location (geofence)
- Add a location by selecting a point on the map
- Add a location by address
- Add a location by latitude and longitude
- Set location type
- Set the location contact details
Tiered speed
Ruptela - direct integration
Configuration groups
- Move columns on the Configuration groups page
- What is a configuration group in On-Road IoT
- Create a configuration group
- Find a configuration group
- View the number of configuration groups
- View the assets linked to the configuration group
Troubleshooting
- Why is my journey no longer available in On-Road IoT
- Re-processing approved journeys
- Why did my journey fail to start
- Why did my journey not automatically complete
- What if the asset assigned to a journey goes off plan and the journey never auto-completes
- The asset associated to a journey in progress must be substituted
Vehicle Gateway S
Using the map
- Why use HERE maps as primary map provider?
- Choose your default preferred map view
- Change your map display
- Choose language for custom map layer
- Enable traffic map layer
- Geocoding and reverse geocoding in maps
Organization groups
Plug Management Utility and Timeclock Adapter
- Installing the MiX Plug Management Utility (PMU)
- Installing the Download Module
- Log in to the PMU
- Updating the PMU
- PMU Troubleshooting
- Download PMU guide - green plug
Custom groups
Customers
- View a list of saved customers
- Add a customer
- Edit a customer
- Add delivery details for customer
- Edit a customer delivery point
- Remove a customer delivery point
Server-side events
- Server-side events
- Server-side event requirements
- Add a server-side event
- Edit a server-side event
- What is the difference between active and passive data?
- Accumulated events vs Non-Accumulated events