Generate a temporary password when a MyMiX Classic driver needs to sign in for the first time or has forgotten their password.
MyMiX Classic has no self-service password reset. Drivers cannot start a reset themselves, so they ask their fleet manager for a temporary password.
Generate a temporary password
- In On-Road IoT, click Monitor.
- Under Fleet admin, click Drivers.
- Click the driver name or the three dots menu and select Edit.
- Click the MyMiX Classic tab on the left.
- Make sure Enable for MyMiX Classic is selected. The driver's MyMiX Classic username is shown on the tab.
- Click Generate temporary password.
The tab shows the Temporary password, a short numeric code, and the Temporary password expiry date.
If the driver's mobile phone number is on their profile, the temporary password is sent to the driver by SMS. If there is no mobile phone number, give the temporary password to the driver yourself.
If you leave the page, the temporary password is lost and you must generate a new one. The driver must use the temporary password before the expiry date. Generating a new temporary password makes the previous one invalid.
What the driver does
- Open the MyMiX Classic app.
- Enter your username and the temporary password in the Password field, then tap Sign in.
- When the app shows Registration and asks you to create your password, enter a new password in the Password and Confirm password fields.
- Tap Sign in.
The app saves the new password and signs the driver in straight away. The same steps apply when a driver signs in to MyMiX Classic for the first time.
You can also select Impersonate this driver on the MyMiX Classic tab. See Impersonating a driver on MyMiX.
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