To ensure the video download feature functions correctly, customers must whitelist the specified Streamax IP addresses. If these IP addresses are not whitelisted, network firewalls or security settings may block communication between Streamax servers and the customer’s system, preventing video data from being accessed or transferred.
Whitelisting the IP's ensures secure, uninterrupted connectivity and enables proper access to video data.
| AU | Server | Port |
| stm.au.mixtel.com | 20001 | |
| 54.66.184.145 | 20001 | |
| 13.237.69.30 | 20001 | |
| 13.237.146.28 | 20001 | |
| 54.153.157.79 | 20001 | |
| UK | Server | Port |
| stm.uk.mixtel.com | 20001 | |
| 54.228.136.186 | 20001 | |
| 99.81.38.76 | 20001 | |
| 54.76.37.150 | 20001 | |
| 54.72.52.140 | 20001 | |
| ENT | Server | Port |
| stm.ent.mixtel.com | 20001 | |
| 52.49.239.236 | 20001 | |
| 54.247.69.129 | 20001 | |
| 54.74.39.212 | 20001 | |
| 34.251.198.71 | 20001 | |
| ZA | Server | Port |
| stm.za.mixtel.com | 20001 | |
| 34.251.251.65 | 20001 | |
| 52.209.247.17 | 20001 | |
| 54.247.125.44 | 20001 | |
| 54.78.78.144 | 20001 | |
| US | Server | Port |
| stm.uk.mixtel.com | 20001 | |
| 54.89.68.175 | 20001 | |
| 3.210.117.199 | 20001 | |
| 98.80.114.80 | 20001 | |
| 3.212.34.25 |
20001 |