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  1. Powerfleet Knowledge
  2. On-Road IoT
  3. Journey Management
  4. Troubleshooting

Troubleshooting

  • Why is my journey no longer available in On-Road IoT
  • Re-processing approved journeys
  • Why did my journey fail to start?
  • Why did my journey not automatically complete?
  • What if the asset assigned to a journey goes off plan and the journey never auto-completes?
  • The asset associated to a journey in progress must be substituted
  • What if I must split my journey into two journeys and accommodate for the remainder of the stops on a different asset?
  • Why is my journey in a abandoned status?