Skip to main content
Powerfleet Knowledge Help Center home page
Sign in
  • Submit a request
  • Log in to the customer portal
  • Product notices and release notes
  • Service statuses
  • Submit a request
  1. Powerfleet Knowledge
  2. Video Solution
  3. Troubleshoot and FAQ

Troubleshoot and FAQ

  • What does the MiX Vision AI camera record?
  • GPS drift when requesting event videos
  • View the video event configuration for a group
  • Which video events can be captured by the video camera?
  • What data is collected by the camera?
  • Customize voice messages on MiX Vision AI
  • How does the actual camera on the A-Pillar mount driver camera differ from the dash-mount driver camera?
  • What happens when drivers forget to identify themselves at the start of trip
  • Does MiX Vision AI still record when the vehicle is not moving?
  • What is the size of the videos?
  • How long are the event videos?
  • How long does it take to upload the videos?
  • How long are MiX Vision AI videos available in MiX Fleet Manager?
  • MiX Vision AI video retries
  • MiX Vision AI event FAQ's
  • MiX Vision AI video FAQ's
  • MiX Vision AI error: The video has not been uploaded to the server
  • MiX Vision AI error: The video does not exist on this device
  • MiX Vision AI error: The video clip upload to the server has failed
  • MiX Vision AI: the video clip failed to download error
  • MiX Vision AI: Event video requests capped event