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how-to-correct-a-failedinitialization-error-received-when-accessing-data-reporting-and-analysis-in-vision

Marisa Potgieter

PROBLEM:
When launching 'Data Reporting and Analysis / Data Reports' from the Vision Task Panel, the following error is received:
**STEPS TO REPLICATE**

  1. Launch Vision
  2. Select Data Reporting and Analysis from the side bar
  3. Click on Data Reports from under the Task Panel

**ERROR MESSAGE** 
INITIALIZE REPORT CLASS 
FailedInitialization: VSPrinter 
component can't create object:(380)

CAUSE:
Typically results from a failed registration of the vsprint7.ocx file.  This issue is likely the result of an update to an environment as it usually affects all workstations.

CORRECTION:
Either of the two options below will resolve the issue. Both are listed, as some may not be able to perform a re-installation of the Vision client but can perform a Registry Edit, while others can only re-install the client. 

OPTION 1. from the command line

  1. From Start, click Run and type CMD then hit ENTER
  2. Copy the following text:   cd C:\Program Files (x86)\I.D. Systems, Inc\Vision 05.07.07
  3. Right-click in the CMD prompt and choose Paste
  4. Hit Enter
  5. Type the following as is:   regsvr32 vsprint7.ocx
  6. Hit Enter
  7. Test print functionality in Vision

OPTION 2. Repair installation

  1. Go to Start and type 'regedit' (without the quotes) in Run... and click OK
  2. Drill down to the following: \HKEY_LOCAL_MACHING\SOFTWARE\Wow6432Node\VB and VBA Program Settings\Vision\General
  3. Right-click on the General folder, choose Export and save as Vision.reg (will default to .reg) to a location accessible to all workstations (for later access from those workstations)
  4. Close the Registry Editor
  5. Right-click on Vision.reg, from saved location, and choose Edit (you will copy and paste these values later)
  6. Go back to Start and in 'Search Programs and Files', type Program
  7. Click on Programs and Features
  8. When it opens click on Vision (if there are more than one, chose the most recent installation) and choose Change from the menu bar
  9. Choose the Repair option and click Next
  10. When prompted to specify, DSN_AC, paste the corresponding value found (without the quotes) in the Vision.reg file
  11. Click Next
  12. Click Next to accept SQL Server Auth
  13. Click Next to accept the default User
  14. Enter value from Vision.reg corresponding to DSN_PWD (without quotes) and click Next
  15. Click Next
  16. Following the installation, click Finish
  17. Launch Vision and test Reports

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