With the release of the custom scoring solution, the following will be relevant for all MyMiX customers using RAG scoring:
- The system will automatically apply the existing RAG scoring to the new custom RAG scoring model. Nothing will change if you do not change any scores or add any events. Users who do not want to be affected by the custom scoring solution will thus keep on receiving the usual report subscriptions and will remain unaffected by any changes. All the settings from the current RAG scoring tab will be replicated and auto-populated on the Scoring tab in organization settings, under the Operations menu.
- This tab will only be visible to users who have the new permission, "Organization settings - Scoring" found under Operations.
If however, you do want to add or remove events and make use of the new scoring features you will have to set up new subscriptions on the flexible RAG reports and delete the old subscriptions.
Steps to implement and use the custom scoring model:
- Provide the permission, "Organization settings - scoring". We recommend giving this permission to one admin user to avoid multiple users overriding scoring settings in an organization.
- Set up the custom RAG scoring and events as required.
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Add new report subscriptions - include the three new flexible RAG reports:
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- Flexible RAG Daily
- Summary RAG
- Year-to-date
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- Remove previous subscriptions.
Note: The custom scoring models are not supported in MiX Agility.
VERY IMPORTANT: RAG is currently a user setting so all current subscriptions are based on the subscription owner’s RAG settings. The custom RAG scoring method is n organization setting so mapping of subscriptions needs to happen in consultation with the RSO/Dealer to ensure a smooth transition.