Permission: You will need the "Assets - AEMP providers" update permission and the Config Admin Remove mobile device (decommission) permission to sync providers and remove assets.
To ensure that the most up-to-date assets for a provider are displayed in On-Road IoT you can synchronize the asset details with the details from the provider.
Remember that you also need to make the AEMP mobile device available to see this feature. This is only available on organization-level and the feature is hidden on site-level.
Once the equipment provider has decommissioned the asset on their side and the information has been sent through to On-Road IoT, you will see the assets on the right-hand side that need to be decommissioned so that you are no longer billed for them.
- Click Monitor.
- Under Fleet admin, click Assets.
- Click the AEMP onboarding, cog wheel icon.
- You will now see a list of all AEMP providers.
- Click the downward action arrow at the end of the relevant row and select Sync.
- On the left, you will see a list of all the assets from the provider that are not commissioned on On-Road IoT.
- On the right you will see assets that have been commissioned in On-Road IoT.
- Select the assets you want to remove from On-Road IoT by checking the box next to the relevant equipment name.
- Click Decommission.
- Click Confirm to remove these assets.
These assets will now have been placed in a decommissioned site and are no longer available as active assets:
- Click Close to return to the main window.
Note: If you get the message “No assets available for provider” it could be that an invalid accountid has been provided, or that no equipment is available for the provider.